Managed IT Services Sydney

Six steps to Managed IT

1

Discovery

Discovery allows Cloud Context to look into your IT environment along with other services you may be using.

2

Identify pain points

Cloud Context will work with you to identify the problems and the pain points with your environment.

3

Tailor a solution

Cloud Context will work tailor a solution based on our discovery that meets your requirements and sits within your budget.

4

Onboard

Cloud Context will onboard you into our management services and provide you with the tools to help your business succeed.

5

Manage

Leave it in our capable hands to now manage your environment.

6

Focus

Now that you’re no longer thinking about IT, you can focus on your business. Leave the rest to us!

FAQs
What are Managed IT Services?

Cloud Context offers Managed IT Services to provide a proactive, and
ongoing approach to support your IT infrastructure and users. We typically
offer an all-you-can-eat model whereby you pay a fixed amount per month
that entitles you to unlimited support for your users and services.

What does your Managed IT Service typically offer?

Typically, we offer core services such as network and server managed, device management, Microsoft 365, cybersecurity, DR/BCP, and many more. We work with our customers to ensure that we get your tailored solution right before we start.

How does your team ensure the security of IT and our data?

When it comes to Managed IT Services, Cloud Context takes your security requirements very seriously. We do this by deploying best-of-breed technologies couple with ongoing proactive management in your environment to ensure that your data is secure.

What level of support can we expect?

Our services are typically proactive and are bound to service level agreements which will discuss with your at the time of discovery. Our main goal is to ensure your IT issues are resolved promptly, and with minimum disruption to your organisation.

Do you offer 24x7 support?

Yes, Cloud Context offers a 24×7 support model that is fully onshore.

How much does Managed IT Services cost?

We like to keep it simple by providing our customers with a fixed cost per
month for our service. All plans are an unlimited support plan which
enabled Cloud Context to be proactive with our approach to your support.
We will tailor the solution to meet your requirements and your budget
during the discovery phase.

Latest Projects Of Managed IT Services

Reactive Plumbing

100% satisfaction as Reactive Plumbing’s managed IT provider

HMD Insurance

Automation of the onboarding of staff and services

Online Enquiry

Contact Us Today

Got questions, ideas, or just want to chat? We'd love to hear from you! Reach out to us anytime, and we'll get back to you with all the help and information you need.