
Lismore City Council, in the Northern Rivers region of NSW, was facing three pressures at once: a growing project backlog, ageing on-prem infrastructure, and a BAU team already at capacity. The environment needed a full refresh and a pathway to modern services such as Microsoft Azure, while keeping day-to-day operations stable.
We embedded a senior (Level 3) engineering pod to extend the internal team. Together, we prioritised the highest-impact items, stabilised critical services, and worked side-by-side to transfer knowledge so the team could move faster with less external dependence.
Lismore City Council gained dependable day-to-day support and visible progress on modernisation. We uplifted Microsoft Azure foundations, hardened and optimised Microsoft 365, supported on-prem hardware and servers, and implemented Microsoft cloud security baselines—reducing risk while clearing priority work.
Beyond Lismore City Council, Cloud Context now supports over 70 local councils across Australia, along with a growing list of state and federal agencies. This means we bring experience from a wide range of government environments, but still work in a way that fits each organisation’s size, constraints and governance.
Want to see how this model could work for your organisation? Get in touch today and we can talk through what a similar approach might look like for your team.

Got questions, ideas, or just want to chat? We'd love to hear from you! Reach out to us anytime, and we'll get back to you with all the help and information you need.